Volvo XC60 II (UZ) (2017 – 2025)

Reliability score : 7.8/10

The second-generation Volvo XC60 (code name UZ), based on the modular SPA (Scalable Product Architecture) platform, is the Swedish brand's global best-seller. Positioned in the highly competitive premium family SUV (D-SUV) segment, it stands out for its refined Scandinavian design, high-level comfort, and advanced safety arsenal. Under the hood, Volvo made the radical choice to offer only 2.0-liter 4-cylinder engines (VEA - Volvo Engine Architecture family), available in petrol, diesel, mild-hybrid (MHEV), and plug-in hybrid (PHEV) versions. A facelift occurred in mid-2021, introducing subtle aesthetic touches, the generalization of mild-hybridization (abandonment of classic 100% thermal engines), and the transition to the Android Automotive infotainment system. Overall, it is a very accom

✅ Strengths

Exceptional ride comfort (especially with the optional air suspension).
Premium interior finish, noble materials (open-pore wood, Orrefors crystal).
Seats among the most ergonomic and comfortable in the automotive market.
Benchmark active and passive safety (City Safety, very well-calibrated Pilot Assist).
Bowers & Wilkins audio system (option) with breathtaking acoustic quality.
Electric range of post-2022 PHEV versions (often > 60 km real-world).

⚠️ Weaknesses

Reliability of the ERAD (rear electric motor) on plug-in hybrids before 2022.
Aging Sensus infotainment system and Android Automotive very buggy at its launch.
Very high weight (up to 2.2 tons in PHEV), impacting agility and tire wear.
Standard suspension a bit firm at low speeds with 20-inch wheels or larger.
Very high cost of maintenance and spare parts within the Volvo network.

🎯 Verdict

The second-generation Volvo XC60 is a highly desirable premium SUV, offering a calming and safe alternative to its German competitors. If you are targeting a petrol engine, the T4/T5 versions or the recent B4/B5 mild-hybrids are excellent choices, combining smoothness and solid mechanical reliability. The plug-in hybrid versions (T6/T8) are very appealing on paper, but models produced between 2017 and 2021 require great caution due to costly ERAD (rear electric motor) failures. If your budget allows, prioritize a post-2022 PHEV model (18.8 kWh battery): reliability has been corrected, and the electric range becomes truly relevant. A clear service history within the Volvo network is absolutely imperative for this highly technological vehicle.

Common issues

Dysfonctionnements du système d'infodivertissement (Sensus/Google Automotive) Low

🔧 Variable, souvent dès le début ou après mises à jour logicielles

💶 0 € (mise à jour logicielle) – 1 500 € (remplacement module, rare)

S'assurer des dernières mises à jour logicielles et tester toutes les fonctions.

Usure prématurée ou décharge de la batterie 12V Medium

🔧 40 000 – 80 000 km

💶 200 – 400 €

Tester la batterie régulièrement, surtout si le Start/Stop est inactif.

Usure des supports moteur (silentblocs) Medium

🔧 80 000 – 150 000 km

💶 400 – 800 € (pour un ou deux supports)

Écouter les vibrations excessives au ralenti ou à l'accélération.

Consommation d'huile excessive (moteurs Drive-E T5/T6) High

🔧 80 000 – 150 000 km (peut varier)

💶 3 000 – 6 000 € (si réfection moteur nécessaire, hors garantie)

Vérifier le niveau d'huile très régulièrement et surveiller toute baisse anormale.

Estimated maintenance costs

Oil change	£100 – 180
Timing chain	£1 300 – 2 200 (si remplacement nécessaire)
Complete brakes	£550 – 950
Estimated annual budget	£750 – 1 400

Indicative estimates (independent garage, UK market). Prices vary by region and year.