Volkswagen Up I facelift (2016 – 2023)

Reliability score : 8.8/10

The Volkswagen Up! (1st generation facelift), introduced in 2016, refined an already highly successful city car formula. The facelift brought sharper exterior styling with integrated LED daytime running lights, new customization options, and an updated interior featuring the 'Composition Phone' infotainment system. Crucially, this update introduced the much-needed 1.0 TSI turbocharged engine, transforming the Up! from a strictly urban runabout into a capable highway cruiser. The lineup was further crowned by the highly praised Up! GTI in 2018, and the e-up! received a massive battery upgrade in 2019 (from 18.7 kWh to 32.3 kWh), making it one of the most compelling used electric city cars on the market. Overall, it remains a benchmark in the A-segment for build quality, packaging, and drivi

✅ Strengths

Class-leading build quality and interior finish for the A-segment
Excellent space utilization (roomy for 4 adults)
1.0 TSI engine provides 'big car' performance on the highway
e-up! (32.3 kWh) offers outstanding efficiency and real-world range
Timeless design that has aged very well
GTI version is a genuine, affordable modern classic

⚠️ Weaknesses

ASG (Automated Sequential Gearbox) is jerky, slow, and prone to expensive actuator failures
High purchase price on the used market compared to rivals
Smartphone integration ('Maps + More') app is clunky and often loses connection
Boot light and parcel shelf strings are flimsy or missing on lower trims
Rear windows only pop out (do not roll down)

🎯 Verdict

The Volkswagen Up! facelift is arguably the most complete and refined city car of its era. While it commands a premium on the used market, its 'big car' feel, excellent safety, and robust EA211 engines justify the cost. Buying Advice: - Best Buy (ICE): The 1.0 TSI (90 PS) with a manual gearbox is the sweet spot, offering incredible versatility. - Best Buy (EV): The post-2019 e-up! (32.3 kWh) is a phenomenal urban EV. - To Avoid: Any model equipped with the ASG automated manual gearbox. It ruins the driving experience and is a reliability liability.