Toyota HiAce H300 (7e gen) (2019 – 2025)

Reliability score : 9.0/10

The Toyota HiAce H300 (introduced in early 2019, often considered the 6th global generation, though sometimes classified as 7th depending on regional nomenclatures) marks a true revolution for this legendary model. It abandons the "cab-over" architecture (cabin advanced over the engine) in favor of a semi-bonnet design. This radical change, based on a new platform derived from the TNGA architecture, drastically improves passive safety (5 ANCAP stars), acoustic comfort, ergonomics, and road holding. Note: This model is not marketed in Western Europe (where Toyota sells the ProAce, a Stellantis clone) nor in Japan (which retains the older H200 generation due to size regulations). It is the undisputed king of commercial vehicles in Australia, Southeast Asia, the Middle East, and Latin America

✅ Strengths

Exceptional overall reliability and longevity of mechanical components
Significantly improved passive safety (front bonnet, 5 ANCAP stars)
Greatly improved ride comfort and soundproofing compared to the H200
Extremely robust Aisin 6-speed automatic gearbox (AC60E/F)
Unbeatable resale value on the used car market

⚠️ Weaknesses

Significantly increased size: no longer fits in many underground car parks (height > 1.99m depending on versions)
Turning radius penalized by the new long wheelbase
High fuel consumption on petrol versions (3.5L V6)
DPF (Diesel Particulate Filter) sensitivity on diesel in case of repeated short trips
Very utilitarian interior finish, hard plastics prone to scratches

🎯 Verdict

The Toyota HiAce H300 is undoubtedly one of the most reliable and durable commercial vehicles currently in production worldwide. The switch to a semi-bonnet architecture corrected the main flaw of the previous generation: crash safety. The 2.8L diesel engine (1GD-FTV) is a powerhouse of robustness, provided it is not used exclusively for urban deliveries over very short distances, which could saturate the DPF. For intensive city use, the petrol V6 is an indestructible alternative, albeit very thirsty. This is a highly recommended purchase for professionals seeking absolute peace of mind.

Common issues

Problèmes de régénération du FAP (Filtre à Particules) Medium

🔧 50 000 – 150 000 km

💶 300 – 1 800 €

Effectuer régulièrement des trajets longs à vitesse stabilisée pour une bonne régénération.

Usure accélérée des composants de suspension (silent-blocs, amortisseurs) Medium

🔧 80 000 – 180 000 km

💶 400 – 1 200 €

Vérifier la suspension régulièrement, surtout si le véhicule est souvent chargé.

Encrassement de la vanne EGR Medium

🔧 70 000 – 160 000 km

💶 350 – 800 €

Un nettoyage préventif peut prolonger sa durée de vie, éviter les petits trajets.

Estimated maintenance costs

Oil change	£100 – 170
Timing chain	£500 – 1 000
Clutch	£850 – 1 500
Complete brakes	£350 – 600
Estimated annual budget	£700 – 1 300

Indicative estimates (independent garage, UK market). Prices vary by region and year.