Renault Zoe Phase 2 (BFM) (2019 – 2024)

Reliability score : 8.5/10

The Renault Zoe Phase 2 (often referred to as ZE 50) represents a major evolution of the diamond brand's star electric city car. Although it retains the platform and general appearance of Phase 1 (released in 2012), it corrects its main flaws: the interior is transformed with much better quality materials (borrowed from the Clio V), soundproofing is improved, and above all, it integrates a new 52 kWh battery offering up to 395 km of WLTP range. It also introduces (optionally) fast direct current (DC 50 kW) charging via a Combo CCS port, while retaining its excellent onboard 22 kW AC charger (Caméléon). However, be aware: its Euro NCAP score dropped to 0 stars in 2021, mainly due to stricter standards, the absence of active driving aids as standard, and the replacement of the head-thorax ai

✅ Strengths

Excellent real-world range for its category (often > 300 km in real conditions with the ZE 50)
22 kW AC charger as standard (a major asset at urban public charging stations)
Significantly improved interior finish quality (foamed dashboard, recycled fabric)
Rare-earth-free motor (wound rotor)
Generous boot for its size (338 liters)

⚠️ Weaknesses

50 kW DC fast charging optional (and limited to 50 kW, which is slow for long journeys)
0-star score in the Euro NCAP 2021 crash test
Very high driving position (battery under the floor) and steering wheel with limited depth adjustment
Traction sometimes compromised on wet surfaces with the R135 engine
No heat pump on entry-level versions (depending on the year)

🎯 Verdict

The Renault Zoe Phase 2 is an excellent used electric city car, having reached full technological maturity. Its early issues (Q210/R240 motors of the first generations) are a thing of the past. It shines with its real-world range and its unbeatable 22 kW AC charger in the city. However, for a worry-free purchase, it is imperative to check two things: the presence of the DC fast charging option (Combo CCS socket) if you plan to travel outside your region, and the proper functioning of the air conditioning (vital for the battery). The 0-star Euro NCAP score should be put into perspective (the structure remains that of 2012 which had 5 stars, but it lacks modern active aids), but must be considered by buyers concerned about the latest safety standards.