Polestar Polestar 2 I (2020 – 2023)
Reliability score : 7.8/10
The Polestar 2 (Generation I, phase 1) is the first mass-production model from the Swedish manufacturer (a subsidiary of Volvo and Geely). Based on the CMA platform (shared with the Volvo XC40), this 100% electric fastback sedan is positioned as a direct rival to the Tesla Model 3. It distinguished itself by being the first vehicle in the world to natively integrate the Android Automotive OS infotainment system. Although its build quality and road handling are praised, the early model years (2020-2021) suffered the teething problems of an immature software architecture. Note: This sheet covers the 2020-2023 period (FWD or AWD models). The major facelift of the 2024 model year (switch to RWD for Single Motor versions) is not included here.
✅ Strengths
- Build and assembly quality (superior to the Model 3 of the same era)
- Native Android Automotive system (highly responsive Google Maps, Assistant)
- Distinctive and premium design (very practical tailgate)
- Performance and traction of the Dual Motor versions
- Excellent crash test results (Volvo heritage)
⚠️ Weaknesses
- High electrical consumption (room for aerodynamic improvement, heavy weight)
- Annoying electronic reliability (TCAM module, screen bugs)
- Limited rear seat space (imposing central tunnel due to the mixed CMA platform)
- Poor rear visibility
- Fast charging speed (DC) lagging behind the competition (150 kW max, curve that drops quickly)
🎯 Verdict
The Polestar 2 is an excellent European alternative (although manufactured in China) to the Tesla Model 3. It appeals with its design, practical tailgate, and native Google interface. Mechanically, the CMA platform and electric motors are robust. However, the reliability of this first generation is marred by recurring electronic problems, in particular the infamous TCAM module (loss of network/keys) and the HVCH heater. Buying advice: Avoid 2020 models if possible, as they are often prone to teething problems. Favor a 2022 or 2023 model, ideally in the Long Range Single Motor version for the best range/price compromise. Ensure that the vehicle has received all its updates and that the heater works perfectly during the test drive.
Common issues
Dysfonctionnements logiciels / Infodivertissement (Android Automotive OS)
Medium
🔧 Dès l'achat, surtout les premières années
💶 Généralement résolu par mises à jour OTA ou sous garantie. Hors garantie, diagnostic/reflash: 150 – 400 €
S'assurer que le véhicule a les dernières mises à jour logicielles.
Décharge prématurée de la batterie 12V
Medium
🔧 20 000 – 60 000 km ou après périodes d'inactivité
💶 Remplacement batterie 12V: 150 – 300 €
Vérifier l'état de la batterie 12V, surtout si le véhicule est peu utilisé.
Problèmes de charge (lenteur ou échec de démarrage de la charge)
Medium
🔧 Variable, peut apparaître à tout moment
💶 Diagnostic 100 – 200 €. Remplacement module de charge ou port: 800 – 2 000 € (souvent sous garantie)
Tester la charge sur différentes bornes et types de chargeurs.
Dysfonctionnement du système de chauffage/climatisation (pompe à chaleur)
Medium
🔧 30 000 – 80 000 km
💶 Diagnostic 100 – 200 €. Réparation/remplacement composants: 800 – 2 500 €
Tester le chauffage et la climatisation sur toutes les plages de température.
Estimated maintenance costs
| Complete brakes |
£220 – 480 |
| Estimated annual budget |
£200 – 450 |
Indicative estimates (independent garage, UK market). Prices vary by region and year.