Mercedes GLA H247 (2020 – 2025)

Reliability score : 7.6/10

Mercedes-Benz GLA (H247) The second-generation Mercedes-Benz GLA (H247) marks a significant departure from its predecessor (X156). While the first generation was essentially a raised A-Class hatchback, the H247 embraces a true compact SUV silhouette. It is taller, offers significantly more rear legroom, and features a much larger boot. Built on the MFA2 (Modular Front Architecture) platform, it introduces the highly praised MBUX dual-screen infotainment system across the range. A mid-cycle facelift was introduced in 2023, bringing mild-hybrid (MHEV) 48V technology to the petrol engines, updated LED light signatures, and the latest generation of the MBUX system. Overall, the H247 GLA is a premium, comfortable, and tech-forward compact SUV, though it commands a high price and suffers from oc

✅ Strengths

Excellent interior space and headroom compared to the previous generation.
MBUX infotainment system is class-leading in terms of graphics and voice control.
The 1.33L petrol engine (GLA 200) offers a brilliant balance of performance and economy.
High level of standard safety equipment and advanced driver assistance systems (ADAS).
Ride comfort is significantly improved, especially on standard suspension.

⚠️ Weaknesses

The 7G-DCT and 8G-DCT transmissions can be jerky and hesitant at low speeds or in stop-and-go traffic.
Interior build quality is visually stunning but suffers from creaking plastics (especially around the center console and door handles).
High purchase price and expensive dealership maintenance costs.
Intrusive Lane Keeping Assist system (needs to be turned off manually every trip on pre-facelift models).
PHEV variant loses significant boot space due to battery placement.

🎯 Verdict

The Mercedes-Benz GLA (H247) is a highly desirable premium compact SUV that fixes almost all the practical flaws of its predecessor. For Petrol Buyers: The GLA 200 (1.33L M282) is the absolute sweet spot of the range. It provides more than enough power for daily use, is surprisingly refined, and boasts a strong reliability record thanks to its Renault-Nissan-Mitsubishi alliance roots. The larger 2.0L (GLA 250) is necessary only if you frequently tow or live in mountainous regions, but be wary of early 2020-2021 models due to potential cylinder head issues. General Advice: Try to find a post-2023 facelift model if budget allows, as the mild-hybrid system significantly improves the low-speed smoothness of the dual-clutch transmission. Avoid the PHEV (250 e) unless you have a strict tax incentive or company car scheme, as its complexity and early software bugs make it a riskier long-term proposition.