Mercedes EQC N293 (2019 – 2022)
Reliability score : 7.6/10
The Mercedes-Benz EQC (N293 generation) marks the entry of the star brand into the 100% electric era under the 'EQ' banner. Based on a modified GLC platform (adapted MRA thermal architecture), it is positioned as a premium family SUV. While it shines with its imperial ride comfort, top-flight soundproofing, and luxurious finish, it suffers from the compromises linked to its non-dedicated platform: excessive weight (nearly 2.5 tonnes), average roominess for its size, and lower energy efficiency compared to competitors designed from the outset as electric vehicles. Its production was relatively short, with Mercedes quickly redirecting its strategy towards 100% electric platforms (EVA2). Overall rating: An excellent luxurious 'cruiser', but a first-generation electric vehicle with limited ran
✅ Strengths
- Remarkable suspension comfort (especially with rear pneumatic damping)
- Cabin soundproofing worthy of an S-Class
- Typically Mercedes finish and assembly quality
- First-rate performance (0 to 100 km/h in 5.1 s for the 400)
- Intuitive MBUX multimedia system with an efficient electric route planner
⚠️ Weaknesses
- High electrical consumption (often > 23 kWh/100 km in mixed use)
- Disappointing real-world highway range (difficult to exceed 250-280 km)
- Very high weight (2,495 kg) penalizing agility and consumable wear
- DC fast charging speed limited to 110 kW (surpassed by the competition)
- Average trunk volume (500 L) and rear roominess for a 4.76 m SUV
- No front trunk (Frunk) due to the modified thermal architecture
🎯 Verdict
The Mercedes EQC is a transitional vehicle. It offers a luxurious, cushioned, and extremely quiet driving experience, true to the brand's DNA. However, its shortcomings as an electric vehicle (high consumption, slow 110 kW DC charging, limited highway range) make it less versatile than its more recent competitors. On the used market, it suffers from heavy depreciation, making it an excellent deal for a buyer looking for an ultra-comfortable premium SUV for daily or regional trips, provided they can charge at home. Absolute caution: verify that the recall concerning the battery casing corrosion (January 2022) has been carried out, as water infiltration into the high-voltage battery is catastrophic.
Common issues
Problèmes logiciels MBUX / Infotainment
Low
🔧 Dès le début de vie du véhicule
💶 0 – 300 € (souvent prise en charge sous garantie ou via mise à jour)
Vérifier les mises à jour logicielles régulières et la version du système.
Défaillance prématurée de la batterie auxiliaire 12V
Medium
🔧 30 000 – 80 000 km
💶 200 – 400 €
Surveiller les alertes, envisager un remplacement préventif après 3-4 ans.
Usure prématurée des pneus
Medium
🔧 20 000 – 40 000 km
💶 800 – 1 500 € (pour 4 pneus)
Opter pour des pneus spécifiques EV, vérifier la pression et l'alignement régulièrement.
Corrosion des disques de frein (due à la régénération)
Low
🔧 50 000 – 100 000 km
💶 300 – 600 € (par essieu)
Effectuer des freinages appuyés occasionnellement pour nettoyer les disques.
Dysfonctionnements du système de charge (port ou électronique)
Medium
🔧 40 000 – 100 000 km
💶 500 – 1 200 €
Utiliser des bornes de recharge fiables, inspecter visuellement le port régulièrement.
Estimated maintenance costs
| Oil change |
non applicable |
| Complete brakes |
£220 – 480 |
| Estimated annual budget |
£200 – 550 |
Indicative estimates (independent garage, UK market). Prices vary by region and year.