Hyundai i20 II (GB) (2014 – 2020)

Reliability score : 8.5/10

The Hyundai i20 Generation II (GB), also known as the Elite i20 in India and other emerging markets, marked a significant leap forward for the Korean brand in the highly competitive B-segment. Designed at Hyundai's European R&D center in Rüsselsheim, Germany, it features the 'Fluidic Sculpture 2.0' design language, offering a more mature, European-centric aesthetic. Positioned as a spacious, practical, and well-equipped supermini, it boasts one of the largest cabins and boot capacities (326 liters) in its class. The model received a facelift in 2018, which introduced a refreshed exterior (cascading grille, new taillights), upgraded infotainment systems (Apple CarPlay/Android Auto), and the discontinuation of the 1.4 MPI engine in Europe in favor of the more efficient 1.0 T-GDI paired with

✅ Strengths

Exceptional reliability of naturally aspirated petrol engines (1.2 & 1.4 MPI)
Spacious interior and class-leading boot space (326L)
Logical, ergonomic dashboard with physical climate controls
Generous standard equipment, especially on post-2018 facelift models
Solid build quality with durable interior materials
5-year unlimited mileage warranty ensured most used models were well-maintained

⚠️ Weaknesses

Firm ride quality, especially on 16-inch or 17-inch alloy wheels
Dull and uncommunicative steering feel
1.2 MPI feels underpowered on the highway or when fully loaded
Outdated and inefficient 4-speed automatic on early 1.4 MPI models
7-speed DCT (on 1.0 T-GDI) can be jerky at low speeds and prone to clutch wear
Paint quality issues (peeling/flaking), particularly on white and red models

🎯 Verdict

The Hyundai i20 (GB) is one of the most sensible and reliable used car purchases in the B-segment. If your priority is absolute peace of mind and low running costs, the 1.2 MPI is the definitive choice, provided you mostly drive in urban or peri-urban environments. For those needing more versatility and highway capability, the 1.0 T-GDI (100 hp) with a manual transmission is the sweet spot of the range. Avoid the diesel engines unless you cover more than 20,000 km annually on highways, as city driving will inevitably lead to expensive DPF and EGR failures. Be cautious with the 7-speed DCT automatic; while convenient, it lacks the long-term durability of Hyundai's manual gearboxes or traditional torque converters. Always check the service history and inspect the paintwork before buying.