Ford Explorer V (U502) (2011 – 2019)

✅ Strengths

• Generous roominess (up to 7 real seats) and impressive trunk volume
• Ride comfort and soundproofing worthy of the upper segment
• Formidable performance of the 3.5L EcoBoost (Sport) version
• Rich technological equipment for the time (especially after the 2016 facelift)
• Excellent passive safety (heavy and robust structure)

⚠️ Weaknesses

• Overall reliability below the segment average (J.D. Power / Consumer Reports)
• Possible engine failure on the V6s (naturally aspirated 3.5L and EcoBoost) due to the internal water pump
• Transfer case (PTU) on AWD versions is extremely fragile if the fluid is not changed
• SYNC 2 multimedia system (2011-2015) is infuriating (sluggishness, crashes)
• Automatic gearbox jerking when cold (reported by ADAC)
• Very high fuel consumption on the V6s, particularly the EcoBoost

🎯 Verdict

The Ford Explorer V (U502) offers undeniable space and comfort for large families, with an imposing look. However, its reliability record is marred by costly design flaws. Buying a V6 model (naturally aspirated 3.5L or EcoBoost) is a risky bet without formal proof of a recent internal water pump replacement and regular transfer case (PTU) fluid changes for AWD versions. The 4-cylinder versions (2.0L and 2.3L EcoBoost) are generally less problematic mechanically. Favor a facelifted model (2016+) to benefit from the much more stable SYNC 3 system, and ensure that the numerous rear suspension recalls have been performed.

Common issues